Service Center im Überblick

Sie erreichen uns montags bis donnerstags zwischen 09:00 Uhr – 17:30 Uhr, freitags 09:00 Uhr – 16:00 Uhr.

Customer Service | e-Mail | 0228 / 41 0 29 77

Service Center IVW digital | e-Mail | 0800 / 58 91 788 

MMC Service Center Webradio | e-Mail 

Usercentrics | e-Mail

App filter

Folgen Sie bitte diesem Link. This service may only be commissioned with the approval of IVW and made available by INFOnline. Service portfolio Filtering of defined measurement impulses in term The App filter serves for filtering out specifically defined measurement impulses in term from the measurement. The definition of an app filter HAS TO include […]

Additional Logins

Service portfolio When registering, customers are provided with an INFOnline customer login for each customer account and a separate INFOnline site login per site for managing their customer and site data in the INFOnline Customer Center (https://kundencenter.infonline.de/) which are free of charge. In addition, the customer can order and use an additional login with access […]

IDAS demographic reports

Service portfolio The IDAS demographic reports service adds demographic data to the standard performance indicators of your site (Web and MEW only) – Page Impressions, visits, and clients. For the first time this allows you to determine the age and gender of your website users. An evaluation of the data is possible on the level […]

Log File Provision

Service portfolio Technical provision INFOnline performs the technical implementation in cooperation with the customer. Once the order for the log file provision service (advanced) has been received by INFOnline, the INFOnline support team sets up the respective site for log file provision. The client will receive an e-mail with the URL, login info for accessing […]

Additional Codes

Monitoring “über 3.000 aktive Codes” Ein Digital-Angebot darf maximal 3.000 aktive Codes aufweisen. Als aktive Codes werden Codes bezeichnet, die innerhalb der vergangenen 90 Tage mindestens 1 Page Impression aufweisen. Das Monitoring umfasst die tagesaktuelle Darstellung der Anzahl aktiver Codes auf dem Dashboard des INFOnline Kunden Centers. Darüber hinaus werden fortwährend zum Monatsanfang die Zahl […]

Measurement with decentralised JavaScript

Technical integration Preliminaries Notes on the use of decentralised JavaScript measurement INFOnline does not recommend measuring your site using decentralised JavaScript. Please note that this constellation entails the following disadvantages: Within the scope of operating and further developing the SZMnG measurement, it is necessary to make use of the updated version of the measurement script. […]

XML Download

Service portfolio Notes The XML Download service offers you measured values calculated on an hourly or daily basis and time periods aggregated by dates. Smaller time units (e.g. real-time data) are not available Technical provision Once you have placed the order for the XML Download service, the service will be enabled for your site in […]

Automatic code allocation

Service portfolio Notes When using the automatic code allocation, please pay attention to the following notes: You can still allocate a code manually in the KAT2.0 system in the customer center. In this case, the automatic code allocation will be disabled for this code. A manual code allocation always has priority over an automatic code […]